FAQ

Do you deliver to my location?

We currently deliver ONLY within Auckland City and for following Post codes
List of Post Codes we support

0600 1011 1022 1023 1024 1025 1026 1050 1051
1060 1061 1062 1071 1072 2010 2012 2013 2014
2016 2019 2022 2023 2024 2025 2102 2104 2105
2110 2112

What is the Minimum Order amount to get Free Shipping?

Currently we accept any order which is minimum worth 25$ NZ Dollars.Any order that is equal or above 25$ NZ Dollars will carry no shipping charges i.e. Shipping is free.
You would be happy to know no other Indian grocery website in NZ provides free shipping for this lowest amount (25$) of order to the best of our knowledge or they charge you the shipping amount

Do you charge any amount or taxes over and above the rates shown?

NO, we do not charge anything over and above the rates shown. All prices include GST

Do you charge any amount or taxes over and above the rates shown?

No, we do not charge anything over and above the rates shown. All prices include GST

When is the Order delivered or How can I schedule my delivery?

We understand that because of your work timings, no one may be home to receive the grocery order. So, we allow you to schedule your order delivery when you are home. You can Schedule in 2 ways

  • Next Day Deliveries – for weekdays – 5:30 PM to 9:00 PM
  • Weekend Deliveries – 7:00 AM to 5:30 PM
  • Next Day Deliveries are ONLY available in Selected areas
  • Next day deliveries are only done in late evenings from 5:30 PM to 9:00 PM and Only on Weekdays
  • Weekend Deliveries are available in All supported post codes within Auckland
  • Weekend Deliveries can be scheduled in 2 Slots
  • Slot 1 is from (Morning 7:00 AM to 12:00 Noon) and Slot 2 is from (1:30 PM to 6:30 PM)
  • Weekend Deliveries are done on both Saturday and Sunday

How Safe are my Payments?

We try our best to make your online order and payment process simple and secure. We have applied secure certificates to our website and use best in class available Payment Gateway of NZknown as “Payment Express”.
We do not process or store any credit card information. We divert you to “Payment Express” hosted solution where your credit card or Net banking information is processed. Payment success or failure results are returned to us to confirm your order. Payment Express is third party gateway. Refer for more details to https://www.paymentexpress.co.nz/

What ways I can pay?

We accept multiple modes of payment.You can pay us through Master or Visa credit card or through Net banking Option supported for almost all of the major banks in NZ